Problem with magnetic interference

[browniedrone]

Problem? NEW MA wont fly due to magnetic interference and cant calibrate compass

Was unit in a crash? no

What have you tried so far?: factory reset, all firmware updates on MA and RC, same on App. Went 100m from nearest metal object to calibrate....

What device are you using? CAT S60

What firmware are you running ( aircraft, remote controller)? Latest

What Go app version are you using? Latest

Any modification? its all a stock unit out of box

Did you change anything or install any apps? not

Do you have a video or pictures of the problem? only a screen cap of the magnetic interference indicator stuck on 999.

Current location: Salta, Northern Argentina. -24.737 -65.470


Read and found some videos on of highly sparky techniques using magnets or demagnetizer devices any real solution to this problem?

Thanx in advance for your help!

 

[Former Member]

I would never use a demagnetizer on a new drone. Where did you buy the drone from?

 

[browniedrone]

I would never use a demagnetizer on a new drone. Where did you buy the drone from?

Got it from an official retailer in Buenos Aires, was ground shipped (1600km) but i guess it was scanned and that's we it all started.

 

[Former Member]

Got it from an official retailer in Buenos Aires, was ground shipped (1600km) but i guess it was scanned and that's we it all started.

Im thinking that something might have gotten damaged in transit. Could you possibly return it for a different one?

 

[browniedrone]

Im thinking that something might have gotten damaged in transit. Could you possibly return it for a different one?

Yes but it will take ages, took them 5 weeks to deliver to Salta (i'm in Argentina) and i need it for a job asap.

Sucks to have a brand new flightless MA.....

 

[Former Member]

Yes but it will take ages, took them 5 weeks to deliver to Salta (i'm in Argentina) and i need it for a job asap.

Sucks to have a brand new flightless MA.....

I feel your pain. Thats what it was like when the Mavic first came out. Took DJI months to get them repaired.

 

[sar104]

From your description, one possible explanation is that something became magnetized in storage or transit. You certainly won't do any further harm by attempting to demagnetize.

 

[browniedrone]

From your description, one possible explanation is that something became magnetized in storage or transit. You certainly won't do any further harm by attempting to demagnetize.

The thing is how... Can't find reliable info information on how to. Only some magnet jugglers

 

[sar104]

The thing is how... Can't find reliable info information on how to. Only some magnet jugglers

The CFixer has been reported on this forum to be successful, although I think it's a bit overpriced.

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[BossBob]

I’d started getting random compass redundancy switch messages recently so I dug out an old tape head degausser. Powered it up, ran it over the casing above the Mavic’s compasses then walked out to the middle of the field behind my house and recalibrated the compass. Messages stopped and drone flying well so either the deguasser worked or or the calibration worked or the combination of both did the trick.

 

[Lukas the drone crasher]

I had same problem with compass. Try magnet trick million times - it got worst. Try demagnetize it with watch demagnetizer - no result. I gave it to demagnetization to DJI Lima and after 2 times it started to work correctly. They told me that the used really big demagnetizer second time.

In South America it is really hard to repair Your dron.

 

[Texbow]

I know it might sound crazy but I have found that I need to remove my Apple Watch or I get the interference message.

 

[LaaLaa]

Cheers, i recently bought an Apple watch and thought I'd play it safe and remove my watch before flight.
Guess it was a good idea - thank you.