Problems with DJI Assistant and new Air 2S

[TVQ]

Just received my new Air 2S and having problems with the DJI Assistant. I am getting an error telling me the Assistant does not Recognize the connected drone and to download the latest version from the DJI website (which I have several times) with no luck. Has anyone else seen this issue, and if so how did you resolve it.

Thanks TVQ

 

[SkyeHigh]

Are you using the correct version: ‘DJI Assistant 2 for Mavic’ ?

DJI Assistant 2 For Mavic - Download Center - DJI

At the DJI Download Center, learn and downloadDJI Assistant 2 For Mavic

www.dji.com

 

[jmbsmt63]

Just received my new Air 2S and having problems with the DJI Assistant. I am getting an error telling me the Assistant does not Recognize the connected drone and to download the latest version from the DJI website (which I have several times) with no luck. Has anyone else seen this issue, and if so how did you resolve it.

Thanks TVQ

There is a version for just the Mini 2 and Air 2s

DJI Assistant 2 (Consumer Drones Series) - Download Center - DJI

At the DJI Download Center, learn and downloadDJI Assistant 2 (Consumer Drones Series)

www.dji.com

 

[jmbsmt63]

Are you using the correct version: ‘DJI Assistant 2 for Mavic’ ?

DJI Assistant 2 For Mavic - Download Center - DJI

At the DJI Download Center, learn and downloadDJI Assistant 2 For Mavic

www.dji.com

Wrong version for the Air 2 S

 

[SkyeHigh]

Got it, thanks for correcting.

 

[TVQ]

Thanks jmbsnb63,

I found the commercial drones version and it worked fine. DJI should put a table on the DJI-Assistant page to help in selecting the proper version.

 

[jmbsmt63]

Thanks jmbsnb63,

I found the commercial drones version and it worked fine. DJI should put a table on the DJI-Assistant page to help in selecting the proper version.

You are welcome,
I do agree that DJI needs to spend a little time organizing the resources a little better