Forward vision sensor error on brand new Mavic 4 Pro

[bkushner]

That's simply not true. DJI USA has stated that they will use their best efforts to facilitate the 1 year warranty from the U.S. for all Adorama sales by sourcing the necessary refurbs from DJI Canada, entirely at their expense, and any pilot caused damage repairs will be charged based upon their repair estimate. It's not a guarantee, because the Customs holds are still delaying shipments, but they are doing their level best to help! If one doesn’t make it through, they'll ship another. Just don't expect a normal 10 day turnaround. Might take 60 days.

Can you show me where DJI said this?

 

[GadgetGuy]

Can you show me where DJI said this?

Not only does the "What's in the box" listing on Adorama state "Limited 1 year DJI Warranty," but DJI USA confirmed everything I wrote above in a contemporaneous telephone conversation I had with a supervisor in charge of all warranty issues to verify the warranty coverage. You can call them yourself and confirm it. Phone number is above in Post #8.

 

[bkushner]

Not only does the "What's in the box" listing on Adorama state "Limited 1 year DJI Warranty," but DJI USA confirmed everything I wrote above in a contemporaneous telephone conversation I had with a supervisor in charge of all warranty issues to verify the warranty coverage. You can call them yourself and confirm it. Phone number is above in Post #8.

I have called them and they said no warranty services are being offered to US Buyers of Mavic 4 Pro. Adorama took stock from another Country so it's no different then buying from Korea. They simply aren't able to do it. So I guess we'll see if any adorama buyer here ever needs Warranty.

 

[BlueHeeler]

Good Luck, let us know how things go. My guess is your M4P has a faulty sensor that did not get noticed.

 

[Cafguy]

DJI will NOT warranty in the U.S. if you purchased elsewhere BUT THEY WILL probably give you the information for one of their enterprise model shops and they may fix it there. DJI wont cover your cost to ship it to korea and that can run you almost 100 bucks. But they won't abandon you simply because you reside in the U.S.
DJI probably goes this route for now because shipping the Batteries overseas can be a real pain.