Problems with the thermal camera

[niickee]

Några förslag om detta?

Försökte återställa kamerainställningarna, uppdatera och nedgradera firmware utan någon lösning.

Anyone knows how much it cost to repair the camera at dji reparation?

 

[Cafguy]

knows how much it cost to repair the camera at dji reparation?

Depends on your Drone model for example a Matrice 300 thermal cam will cost 10,000 to replace.

 

[niickee]

Beror på din drönarmodell kostar till exempel en Matrice 300-värmekamera 10 000 att byta ut.

Mavic 2 enterprise advanced

 

[Cafguy]

Mavic 2 enterprise advanced

those will cost you around $2000 U.S.

 

[jaja6009]

I am on my fifth replacement of the Mavic 2 EA but the last one I received was in January of 2024.
In my 4 replacement cases (3 under Care/Warranty and 1 under a maintenance repair), the drone was replaced not the camera.
In my last case I sent in the drone for Basic Maintenance and they found superficial scratches on the back housing of the gimbal. They replaced the whole drone for $171.00 along with a new Smart Controller.

Your results may vary, but DJI Service has never let me down. This probably all changed in the US with the supply issues DJI is facing. They have suspended Care and their valuable Maintenance Program. But you not being in the US should be a better current experience.