- Joined
- Mar 21, 2019
- Messages
- 6
- Reactions
- 0
Hello guys. I have several issues while trying to transfer files from Mavic 2 zoom to PC (Windows 7, 32 bit) via USB cable:
1. When connecting cable, Windows tries to install drivers but fails, saying "device driver software was not successfully installed";
2. Internal storage and SD card are shown as shortcuts (why?). However I can access them and see files;
3. What I can't see though, is recent files, which must be there. I could see them on my phone, before connecting the drone to PC. Now all the new files are just gone.
Could you please, explain what's going on and if there is any way I can restore my files? I couldn't find answers via google search.
Sorry that I can't attach screenshots now.
1. When connecting cable, Windows tries to install drivers but fails, saying "device driver software was not successfully installed";
2. Internal storage and SD card are shown as shortcuts (why?). However I can access them and see files;
3. What I can't see though, is recent files, which must be there. I could see them on my phone, before connecting the drone to PC. Now all the new files are just gone.
Could you please, explain what's going on and if there is any way I can restore my files? I couldn't find answers via google search.
Sorry that I can't attach screenshots now.