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Question about flyaway replacement

DanJ

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I lost my drone last week (I think that it's high in a tree) and just received my replacement via the Flyaway insurance.
Now that the replacement is connected to the controller the second drone still shows as a device associated with the account.
My question is... do I now remove that device from my account/controller?
 

Chrislaf

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I would open a chat with DJI on their support portal and ask your question there. It’s likely ok to remove it, but probably a good idea to check first.

Chris
 
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DanJ

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I would open a chat with DJI on their support portal and ask your question there. It’s likely ok to remove it, but probably a good idea to check first.

Chris
Thank you Chris. I'll likely do that today. I was worried about unbinding my controller to my account if I did that.
 

vandemonian

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I'm also interested if anyone has any experience of this.. I have received my replacement A2S and now have two drones named A2S in my account.. I should have given the 1st one a unique name back then because now its dead and gone back to the maker.. sure I'll rename the replacement to distinguish it more easily.. but I'm wondering if: "Remove from account" will delete all flight records of that unit from my profile in the DJI Fly App and, if so does it leave them on the server.. who knows?
Then the question arises.. if the flights get deleted from the DJI Server are they also sync deleted on Airdata and removed from Airdata's server?
 

vandemonian

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The old drone is now the property of DJI. It is fine to unbind it and remove it from your device list.
yes, that's easy to understand AND I know how to do it. But, the Flight records in MY device (phone) and MY account that are linked to that unit are also of interest to me.. The question I asked was - Does deleting or removing the device also delete the flight records and as such are they then lost to me to in case I want to access those details..
 
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LongRifle

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I don't see why you would need to delete the first drone. Simply rename the replacement to distinguish it easier and be done with it. Personally, I would want access to all flight records even for drones I no longer have.
 
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