It's unacceptable that dji don't explain why it shows up as another model.
Pursue this with them.
That’s exactly what I’m doing! Why? Just on principle I guess. My longest flight time is 24 min and on average they are much less. So in reality the shorter flight time is a non issue. Add to this the fact that I’ve been planning on buying an M2Pro which would leave my MPP/MP (or whatever it is) to shelf duty. I must just like aggravations!?
This was my most recent email to them:
Niko,
Thank you again for your reply.
However you have still failed to answer my initial question as to why DJI GO4 recognizes and records the drone as a Mavic Pro and not a Mavic Platinum Pro.
At this point you are actually beginning to aggravate me and for the following reasons:
1. Answer my dam question!
2. I don’t care “what is a widely used repair method in the consumer electronics product industry”! I care about this issue and this drone! Had I been informed that my drone would be replaced instead of repaired, I would have declined the repair and put the money on a new
M2P!
3. Answer my dam question!
4. I don’t need to be reminded that my drone sustained damages in every one of your replies! I’m the one who crashed it so I’m well aware of what I did and it’s the reason I sent it in!
At this point I’m requesting that you forward this issue and these emails to your supervisor. I will await his or her response!
Regards,
Paul Farrell
