Save photos to phone (android)?

Rflush · Nov 28, 2016

Am I being a complete noob here or we can't auto save photos to our phones? My videos get saved to a DJI Videos folder on my android, but non of my pictures are being saved. The pictures can be viewed via the DJI Go app, but that's it. Am i missing something?

msinger · Nov 28, 2016

It's only possible to save photos on the removable memory card inside of your Mavic.

lotek · Nov 28, 2016

In the DJI go app under photos there is a way to share the photos. This allowed me to save them to my camera roll on my Galaxy S7. I hope this helps.

Sent from my SAMSUNG-SM-T817A using MavicPilots mobile app

KeithK · Jan 3, 2018

msinger said:
It's only possible to save photos on the removable memory card inside of your Mavic.

Not true, can be saved to phone by changing settings in Go 4 app

msinger · Jan 3, 2018

KeithK said:
Not true, can be saved to phone by changing settings in Go 4 app

You're commenting on a post that was made in 2016

DJI GO now has a setting named "Auto Sync HD Photo" that allows JPG photos to be copied to the mobile device in real-time. It'll work as long as the image format is set to JPEG or JPEG+RAW.

ss92b11 · Jan 23, 2018

msinger said:
You're commenting on a post that was made in 2016

DJI GO now has a setting named "Auto Sync HD Photo" that allows JPG photos to be copied to the mobile device in real-time. It'll work as long as the image format is set to JPEG or JPEG+RAW.

View attachment 27986

I'm new to all this as I just got the Mavic Pro PL. a short while ago. At first when I took a picture it was saved on my phone as well as the Mavic memory. That doesn' happen anymore. It doesn't get saved to my phone, just the Mavic. I have the Auto Sync HD Photo in the on position as shown but still nothing. It does save videos to both though. Any help would be greatly appreciated. Thanks

Scotdrone · Jan 23, 2018

ss92b11 said:
I'm new to all this as I just got the Mavic Pro PL. a short while ago. At first when I took a picture it was saved on my phone as well as the Mavic memory. That doesn' happen anymore. It doesn't get saved to my phone, just the Mavic. I have the Auto Sync HD Photo in the on position as shown but still nothing. It does save videos to both though. Any help would be greatly appreciated. Thanks

I've got the exact same issue. It's suddenly happened, probably since a recent update. I always used to get the photos by taking out the memory card but it was always nice to have them automatically on the phone. Strangely though, the photos usually appear much much later on my phone. I wondered If they were being held in a cache somewhere

ss92b11 · Jan 23, 2018

Scotdrone said:
I've got the exact same issue. It's suddenly happened, probably since a recent update. I always used to get the photos by taking out the memory card but it was always nice to have them automatically on the phone. Strangely though, the photos usually appear much much later on my phone. I wondered If they were being held in a cache somewhere

That's good to hear someone else has this happening too. Not that I want anyone to have problems but at least we might be able to have others help us out. I thought maybe I got a defective drone. I bought it directly from DJI and I'm still learning. Thanks for replying. If I get mine to save to the phone again, I'll post how I did it. Thanks!

msinger · Jan 24, 2018

Did either of you try clearing the cache in DJI GO?

ss92b11 · Jan 25, 2018

Yes, cleared everything. I have searched both my Samsung S8 and DJI GO4 app for any settings but can't find anything. Would using the DJI goggles affect anything with saving pictures to the phone? Thanks for trying to help out!!!!

guyettjeff · Jan 31, 2018

I have same issue pictures used to save not anymore only video seems to save directly to phone

Costa Rica Guy · Jan 31, 2018

Ditto here. Suddenly one day pictures stop saving but videos do save. Tomorrow I will look for that previously mentioned setting on the DJI app and see if it works.

ss92b11 · Feb 1, 2018

I tried uninstalling app and reinstalling but same results. Also cleared cache plus all previous photos. Still no help.

msinger · Feb 2, 2018

Which version of DJI GO are you all running?

ss92b11 · Feb 2, 2018

msinger said:
Which version of DJI GO are you all running?

I installed the app again last week so I assume it's the latest. However, I have no idea how to pull up properties to see version?

ss92b11 · Feb 2, 2018

msinger said:
Which version of DJI GO are you all running?

Just looked at app logo, says DJI GO 4 4.0 ?

msinger · Feb 2, 2018

4.2.4 is the current version of DJI GO 4.

You can find the version you have installed in the "General Settings" --> "About" section of DJI GO.

ss92b11 · Feb 2, 2018

msinger said:
4.2.4 is the current version of DJI GO 4.

You can find the version you have installed in the "General Settings" --> "About" section of DJI GO.

Thanks, just looked and it is this version. 4.2.4

msinger · Feb 2, 2018

Are you sure you're not shooting photos in RAW? You'll need to select one of the JPG formats in order to sync the photos on your mobile device.

Costa Rica Guy · Feb 2, 2018

msinger said:
Are you sure you're not shooting photos in RAW? You'll need to select one of the JPG formats in order to sync the photos on your mobile device.

This is like the third time msinger rescues me! Where exactly would that be? Is it in the camera icon of the screen when all systems are ready?