Sending in to DJI repair turnaround times?

[BSauce955]

Okay, so I've heard so many different stories about the DJI repair times now. I know for a period no one was getting their items back but not sure if that is still the case. Has anyone recently sent anything in to DJI and what has the turnaround times been?

 

[mavic3usa]

If you send in the Air 3 or Air 3S those are two I keep hearing about getting quicker turnaround times.

 

[BSauce955]

If you send in the Air 3 or Air 3S those are two I keep hearing about getting quicker turnaround times.

I have a Mavic 3 I'd like to get looked at but hoping it doesn't get stuck there.

 

[GeorgiaPI]

I thought DJI repair was in Texas?

 

[Cafguy]

DJI is not supplying the repair depots Here. and replacements are coming from Canada. There is a shortage of Parts at DJI Centers here, and in some cases you face a longer than normal time to get Repairs. Write your Representative.

 

[Roofdrone]

dji told me they were unable to make repairs to my mavic 3pro. Good luck.

 

[Cafguy]

For what its worth..DJI doesn't repair Drones. They just ship you a refurb. (Unless you have an Enterprise Model with a service contract.).