Sensor Status blank for vision calibration

[Zevo]

Hi all,

Could really use some input on this...

Took my Mavic Pro out the other day, and had a bird target it thinking it was prey. Broke the propeller on the left rear causing it to drop 15 m to the ground.

Vision sensors needed to be recalibrated.

Using Windows 10 to do this, but below is an image of my sensor status when I start the calibration. Yes the cover has been removed from the sensors.


I cannot get it to calibrate due to the right sensor not being active.

I feel like this is a hardware issue, but could be software... Anyone had any experience with a similar situation?

 

[BD0G]

Very very likely a hardware issue if the program can access the Left Vision sensor and not the right. One could try a different cable just for giggles.

 

[adsilva1]

Hi I have the exact same issue although I see video of the right sensor but not of the left sensor. I have also changed out both the front sensors and still have the same issue. I will swap out the cable next but if you have any insight on how you solved this problem, it would be much appreciated.