If it's new, everything should work. From a business perspective, if you want to sell it in the future, - let's say to get a different drone - it will be harder and you'll probably not get as much as opposed to if everything was working correctly. Also, it's brand new, so everything should work. If I were you, I'd return it and get a replacement.Just purchased a Mini 2 and the quick transfer button doesn’t seem to want to work . Followed all the tutorials but no luck. Retailer will look at the fault but is it really something you can live with or would you think it’s new and everything should work.
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