DJI Mavic, Air and Mini Drones
Friendly, Helpful & Knowledgeable Community
Join Us Now

So angry with DHL

Update time:
DHL says that all DJI drone imports now have to go through the formal Customs clearing process, which requires:

- If imported by a person, they need to either send copies of the front and back of their SS card or the first page of their most recent tax return
- If imported using a business EIN, they need to send in a copy of their IRS EIN paperwork or first page of company tax return

Of course, I've read lots of people on this forum who got theirs without jumping through these hoops.

Given that I don't trust DHL with my data at this point, I had them ship it back to DJI and worked with my credit card company to get a refund. Guess I'll just wait until they are available from retailers. Argh!
Order through DronePoint Canada. Yluo will need to pay the import fees but you will get it.
 
  • Like
Reactions: 370Z2017
I got a neo and air 3s combo with no problem or contact. I'm hoping to buy the N3 headset with a N3 controller. Then if there's a problem I'll wait for BB I guess.
 
Last edited:
I got a neo and air 3s combo with no problem or contact. I'm hoping to buy the N3 headset with a N3 controller. Then if there's a problem I'll wait for BB I guess.
Could be a long wait. There's a good chance that the newest DJI products may never be sold by Best Buy or Amazon again, and will only be available direct from DJI in China, if at all.
 
  • Like
Reactions: Rchawks
I also ordered from DronePoint. Order placed on Friday afternoon, drone arrived Tuesday afternoon :)
The key to your success is ordering from Canada which has no problems receiving stuff from China, and the U.S. has no problems receiving stuff from Canada, only China, so it sails right through!

Nice workaround!
 
  • Like
Reactions: Moozer

DJI Drone Deals

New Threads

Members online

Forum statistics

Threads
134,691
Messages
1,597,585
Members
163,176
Latest member
Filander Reyes
Want to Remove this Ad? Simply login or create a free account