Hi. I have had a sudden power loss in a new mini 2. New out of box. Second time I'd turned it on after charging the batteries, linked software and updated as per instructions. Lasted maybe a minute or so just testing outside my house in a hover. Around 10ft high if that suddenly all power lost and drone dropped to the ground (unfortunately on concrete driveway) and damaged the gimbal which was not happy registering a "stuck gimbal" and unable to calibrate. On a second test in my garden over softer ground (just on case I accidentally performed an emergency stop manoeuvre in error) with a different battery, the drone flew OK for 5 minutes cautiously around a square at 6 ft at the most and 20 ft away. Brought the drone back to me 1 m away at around 5 ft high left in the hover to see what happened. After 1 minute it suddenly lost all power again and dropped to the floor. I was not touching the control sticks at this point so cannot have executed the emergency stop manoeuvre.
I wondered if it could have been something to do with my phone but on contacted a DJI registered repair company I was told that the phone has little to do with this and most of the work is done by the controller plus the second flight was with a different phone. The drone is on its way to the Netherlands now for replacement (have DJI care) but I would be interested to hear if anyone else has heard of this problem with mini 2's. I did see one YouTube video where someone was flying in a canyon and they lost control of their drone that descended without warning before they regained control after a minute or two.
I have seen this problem reported with other Mavics in the past. I will be very cautious I think when my replacement comes, with no flying over water at least until I've had it flown for a number of hours.
Has anyone heard of this in the mini 2?
Also if anyone is interested in how the replacement process goes I can report afterwards. It's not been plain sailing so far.........
I wondered if it could have been something to do with my phone but on contacted a DJI registered repair company I was told that the phone has little to do with this and most of the work is done by the controller plus the second flight was with a different phone. The drone is on its way to the Netherlands now for replacement (have DJI care) but I would be interested to hear if anyone else has heard of this problem with mini 2's. I did see one YouTube video where someone was flying in a canyon and they lost control of their drone that descended without warning before they regained control after a minute or two.
I have seen this problem reported with other Mavics in the past. I will be very cautious I think when my replacement comes, with no flying over water at least until I've had it flown for a number of hours.
Has anyone heard of this in the mini 2?
Also if anyone is interested in how the replacement process goes I can report afterwards. It's not been plain sailing so far.........