I was flying my Mavic pro platinum over water and was returning to home and got about 3 foot over the land ( thank God ) and my battery just popped off… I noticed that the battery had swelled up but I didn’t think about
I've been fighting DJI for a month now on 2 of the batteries I got in the "bundle" of my Mavic Zoom. They were bulging and I was afraid they would pop off.
I had DJI Care refresh and they wanted the drone sent in. Not going to send a perfectly good drone when
all that needs done is replacing the batteries. I will give them that they won't replace both (sucks) but they are trying to charge me for 2 batteries. Hey the Care refresh says "batteries are covered" . I finally told them I would pay the $119 for one battery as the replacement "fee" and still no answer. What good was the Care refresh if they aren't going to stand behind it. I own a hell of a lot of DJI equipment. Practically everything they make but if I
don't get treated right on this I'm done with them.
My
P4P/Mavic Pro/Spark /Mavic Air etc don't have "bulging" batteries. So I think they had a bad run.
S. Lewis