I'm somewhat stumped. I went onto IARCA, and enrolled myself to take the knowledge test. I was assigned a FTN #. I can't find my exam number. According to what I read on FAA website, it states, due to covid 19, you no longer need to enter your 17 digit number. You can use your ftn. I put my ftn in and, it does not accept it. At this point I camt even take the knowledge test. You have any insight on this? I called the support number that was listed, and the lady explained that I would have to take my exam on site somewhere. Once test is completed, then I enter exam number. How ever the website states the opposite.