As much as the drone costs and as complicated as it is to fly and use the camera, it would be a good idea to read a lot and watch videos before even taking off. Surely a customer would read the QUICK START guide before doing anything. While the manufacturer has responsibility in producing and presenting the product, the customer has responsibility in accepting, purchasing it and going by the instructions for its use. Both the product, the drone in this case, and the app downloaded by the customer, clearly show how they match up with named products. And if one is getting into the hobby they will surely have checked on models available and know their differences and names before committing to buying one or the other. I'm not a camera person so it took me a week of reading and watching videos to understand all the options. Since the camera is a "flying camera" affected by all the drone movements it required knowing all the drone options as well. It isn't a toy. But then again, the sign in my closet says "The only difference between men and boys is the price of their toys." ha ha