Wheres the gimal number found on Mavic2zoom

[Horace G Hill Sr]

Where is the gimbal ID number? trying to check my care refresh with DJI web site and need to enter s.num. and or gimbal number???help.thanks

 

[msinger]

trying to check my care refresh with DJI web site and need to enter s.num. and or gimbal number?

You only need to enter the serial number for the aircraft. You can find that in the battery compartment.

 

[Horace G Hill Sr]

Oh okay, I wasn't sure I entered that number they said no record? I got my M.Air from Drone World w/Maxx mod.kit and care refresh?? Jun.of 2018 so no record wth.Now there's no Drone World to ask...just great, my luck .well state farm, help.

 

[Horace G Hill Sr]

Btw Thank you.srry

 

[tmtwomey]

I just went through this yesterday and I had the same problem. I entered the aircraft serial number and tried to leave the gimbal serial number blank, but it would not accept it. I found the gimbal sn in the email confirming my care refresh contract. After plugging it in, all was well.

 

[ff22]

I just went through this yesterday and I had the same problem. I entered the aircraft serial number and tried to leave the gimbal serial number blank, but it would not accept it. I found the gimbal sn in the email confirming my care refresh contract. After plugging it in, all was well.

THANKS. While I don't recall being asked for the Gimbal SN, I would not have known how/where to find it. I was able to find my Care Refresh confirmation letter (in gmail) and there it was. Now pdf-printed and moved to my MAVIC folder on my computer.

 

[Horace G Hill Sr]

Yeah, good idea to put it in a safe place for later,I have to go back as well to find my paperwork, hoping I still can find it.