Compass error

[timur beriker]

Have recalibrated and still am getting the same error when I fly.


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Move aircraft or calibrate. Also compass error.

 

[Motley]

Are you landing on or near metal? That will affect the compass.

 

[timur beriker]

Are you landing on or near metal? That will affect the compass.

Negative.


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[Motley]

Ok, so does it doe this no matter where you land? I assume you have tried several locations? If so then I would contact DJI support as it seems there may be an issue with the compass. If it doesn't do it in other locations then there must be some strong magnetic interference causing an issue at that location.

 

[timur beriker]

Ok, so does it doe this no matter where you land? I assume you have tried several locations? If so then I would contact DJI support as it seems there may be an issue with the compass. If it doesn't do it in other locations then there must be some strong magnetic interference causing an issue at that location.

Happens all of the time. Saw some other people having the same issue. Possible firmware issue?


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[BlakPhoenix]

Can you upload an image of what your compass sensor screen shows?

in the Go app top right menu button (three dots) -> Main Controller Settings -> Advanced Settings -> Sensors -> Compass

 

[Motley]

I have never heard of it, I would contact DJI support and see what they say. I have heard calling is better than online chat.

 

[timur beriker]

Can you upload an image of what your compass sensor screen shows?

in the Go app top right menu button (three dots) -> Main Controller Settings -> Advanced Settings -> Sensors -> Compass

Sure, when I am in flight?


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[timur beriker]

I have never heard of it, I would contact DJI support and see what they say. I have heard calling is better than online chat.

Will buzz the tomorrow. Will report back.


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[BlakPhoenix]

Sure, when I am in flight?

Before take off / in air / when you're getting this error if possible.

 

[timur beriker]

Before take off / in air / when you're getting this error if possible.

Will report back tomorrow. Thanks!


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[JakeO]

Any update on this? I am getting a compass redundancy error..

 

[timur beriker]

Any update on this? I am getting a compass redundancy error..

Spoke with them and they recommended I do the calibration with my computer. Will do this tonight and report back.


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[ghostrider215]

Spoke with them and they recommended I do the calibration with my computer. Will do this tonight and report back.


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How do you calibrate with your computer?



Ghostrider215

 

[Motley]

How do you calibrate with your computer?



Ghostrider215

Download the DJI Assistant 2 software from the DJI site (under Mavic downloads), then connect the Mavic to computer using a micro-usb cable (connector on opposite side of SD card slot), load the software and you should be able to figure it out from there. There are also YouTube videos on the subject if you need.

 

[ghostrider215]

Download the DJI Assistant 2 software from the DJI site (under Mavic downloads), then connect the Mavic to computer using a micro-usb cable (connector on opposite side of SD card slot), load the software and you should be able to figure it out from there. There are also YouTube videos on the subject if you need.

Thank you!


Ghostrider215

 

[timur beriker]

Download the DJI Assistant 2 software from the DJI site (under Mavic downloads), then connect the Mavic to computer using a micro-usb cable (connector on opposite side of SD card slot), load the software and you should be able to figure it out from there. There are also YouTube videos on the subject if you need.

Why is this way better then just doing it off the app?


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[Motley]

Why is this way better then just doing it off the app?


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Well, if you read further up you will see I did not make this recommendation, the recommendation to use the computer came from DJI support. I was simply answering the question of how to do it using the computer as they suggested.

That said maybe the DJI Assistant does a full calibration rather than a limited one, I don't know. It actually seems to me that doing it with the computer would be worse, because you are likely to be around objects that will affect the compass.

 

[John Locke]

I think the only sensors to calibrate with a computer is the VPS (downward facting) and the forward facing sensors for OA. You can't do a compass dance with a USB cable connected to the craft, going to a computer, and it's inappropriate to do a compass calibration indoors anyway. Seems like odd advice to me, unless I'm misunderstanding DJI's suggestion to "calibrate with computer".

 

[timur beriker]

I think the only sensors to calibrate with a computer is the VPS (downward facting) and the forward facing sensors for OA. You can't do a compass dance with a USB cable connected to the craft, going to a computer, and it's inappropriate to do a compass calibration indoors anyway. Seems like odd advice to me, unless I'm misunderstanding DJI's suggestion to "calibrate with computer".

It will be interesting, I will be testing it shortly.


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