I noticed yesterday that my recently arrived Mavic (5 days ago) has the right bottom corner focus issue that, to my understanding, is a hardware issue. So, I have decided I want to return it and get a different one. My question is should I do a repair/exchange via DJI or should (since I am with in the 7 days of eligibility) I just request a refund and buy it again because DJI seems to prioritize new orders over repairs/replacements? I know if I return it for a refund I have to pay for return shipping, is that the case with a repair/replacement as well?
Any other additional thoughts on what will work better with DJI's below average customer service?
Thanks for your help
Any other additional thoughts on what will work better with DJI's below average customer service?
Thanks for your help