This is the kind of customer service I've come to expect from @fstop.labs ...Listens to customers and revises products willingly, No hassles, quick responses, satisfying resolutions...
Kitsap county here...lucky in that we have just under 5 acres to fly on with no hassles...
also like heading up Mowich Lake road past Buckley...plenty of flying near the park boundaries but outside and legal...plenty of Mountain backdrop photo opps...
Thanks for finally getting out here and giving some context Jeff...
If this note had come last week all of this could have been avoided...people are genuinely forgiving/understanding when you're upfront with them but after they've called and emailed more than a few times without any response...
I tracked down the owners email and got an almost immediate response...it was cut and paste and addressed to someone else but it was a response...
No help on getting my order straightened out but did get it cancelled and the PayPal refund hit my account not too long after...
try it: jeff...
I tracked down the owners email and got an almost immediate response...it was cut and paste and addressed to someone else but it was a response...
No help on getting my order straightened out but did get it cancelled and the PayPal refund hit my account not too long after...
try it: jeff...
(Funny I asked them about that comment just now and they denied that version of the story)
I finally got tired of no response from PP and filed a dispute with PayPal...5 mins later (amazingly after hitting redial 10x) I was finally able to contact "Oliver" in customer service and he stated he...
Glad someone got some...I still haven't heard back from multiple VM's and emails after the initial ship notice on the 23rd...still shows the same "label created" message
oh and they supposedly shipped from SoCal not China according to the USPS label...
will probably have to file a...
Glad to see another PacNW bird on here...
Yelm is close to some pretty spectacular flying...I like going up to the North side of the mountain near Carbon Canyon where you can get pretty close to the mountain but still be launching from public lands...
If they are indeed shipping it's very few...mines been sitting at "Label created, waiting for package" for a week now...still no contact despite numerous support tickets and voicemails...Now just trying to contact them to cancel...filling my order from @fstop.labs and very happy with their service.
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