warranty

hi guys , after some stalking i saw how friendly and helpfull most of you are in here soo i decided to open an account hoping that somebody could help me out with some info, i live in Longyearbyen /Svalbard(tecnicly norway) and i was about to get a new mavic pro from komplett.no and realiced...

So about 3 weeks ago I sent DJI a battery (20 charges) with a bad cell for replacement under warranty. It happens, I get it. Aside from the inconvenience of being without the battery, the process was pretty painless. So today I finally received my replacement battery. It was used, different...

Hi All, first post in the "Help" section for me... maybe the 1st of many as I've just started flying (link to my 1st video clip at the bottom). So I received my new Mavic from DJI 3 weeks ago. I did my first flights, about 1hr in total with no problems at all except small issues caused by my...

OK, storytime. I was showing off at my friend's house (1.25km from mine, where I was flying from) flying pretty low and hovering some. I hadn't flown in a while, and all my batteries were around 60%, so it was a series of short flights to and from. The last flight, I was hovering for as long as...

Hi, Today my Mavic crashed from 30-40 m on the concrete steps. It happened after 1 min after took off. I tried to get some height, near the building. When it reached ~30 meters, it said that "maximum altitude reached", but I set it to 100 meters then Mavic drifted backwards and crashed into the...

I know it's irresponsible to change the height limit for obvious reasons but there are certain times when 120m is not enough for mountains or cliffs etc. So I'm just wondering if changing the height restriction in the app will register it to DJI and void the warranty or have any other legal...

Wondering if anyone here has sent back a Mavic for warranty work? IE a unit that has a defect and should be replaced or repaired by DJI. How Did the experience go and how long was turn around to getting it back ?