Put It this way, you could NEVER convince me to buy or get anything repaired from DJI Netherlands.
I had Care refresh and they said If I paid extra, It would be a much faster process and I could bypass the repair and they would immediately send me a new one.
Well, after prob 20+ emails, a ridiculous amount of live chats with the same old copy and paste replies that their customer support uses....OH MY GOD......after a a whole MONTH, they finally sent me my new
mini 3.
Got my sexy
Air 2s now and I bought It for the wind resistance, which I find AWESOME!
As far as I'm aware, If I get an
Air 3 with C1 label, I will have more freedom?
I was 80% of the way through completing the
A2 COFC, but then seen a good few posts saying It's not worth It when new rules come In in the UK In Feb 2024??
Also, as I'm In the UK, and after my HELL month with DJI Customer support, I fould HeliGuys In the UK, which have been a breath of fresh air.
So nice to be able to buy In UK from such a fantastic company and their repair service Is amazing, they also offer Care Refresh, which I think Is called Helifresh - 10/10.
No excess on claim.
Check out their live feed on the repairs and how fast they do them:
Gotta love the Dog Cam they did...truly amazing and you can get anything you want 3d printed by the lab:
Buy DJI drones from heliguy™, the UK's exclusive Gold and S-Level partner. Get expert training, repairs, and warranty support for all your drone needs.
www.heliguy.com
They are fully DJI Authorised and sell every single DJI product you can think of, massive amount of software downloads, right through to the most advanced training you can get, I wish I even thought about looking for somewhere to buy and repair etc In the UK sooner...lol
I'm like a kid In a candy store In their shop...lmao ;-)
Matt