There will be, unfortunately, drone pilots who do not follow the rules. As
@PhiliusFoggg points out in #5, this pilot didn't. Even if the drone got as close as she says it did, the pilot should have moved off once they noticed the kid and/or Mom getting upset. (Recording or not, they could see) While it is a pubic space, "everyone" should be able to enjoy it.
I have a feeling, the drone wasn’t hovering over them as long as she stated.
But that it was flying around, happened across them, and moved on.
her one son noticed it, and waved.
this probably got the pilots attention, so they flew over, to either show off, or to get them in the video.
to me, the mother totally over reacted, and even admits, that if it were someone with a phone or camera she could see, she could’ve confronted them directly.
this tells me that she’s done this before, and that because she couldn’t yell at anyone, it upset her.
I’ve never run across a Karen when flying, and hopefully never will.
after reading the article, I don’t think the pilot did anything wrong.
but if they hovered over them like she said they did, then yes, it’s a pretty dirty thing to do.
but when you’re in a public place, the best thing to do is just ignore them.