Battery problem during newest update.

Danno25 · Jul 30, 2017

Lon Denard said:
Dang!

I'm going to start a thread about this!

All you guys have to do is download DJI Assistant 2, register/sign in. Put the faulty battery in the Mavic, connect it to the computer and update it. I figured this out on my own a couple days ago. You'd think DJI would tell you this instead of sending out batteries!

Mine failed updating using the Dji assistant app.

Lon Denard · Jul 30, 2017

Danno25 said:
Mine failed updating using the Dji assistant app.

On your computer? Did you try to update it again? Mine updated no problem. Did you try running the entire update again. Maybe you have a different problem.

Danno25 · Jul 30, 2017

Lon Denard said:
On your computer? Did you try to update it again? Mine updated no problem. Did you try running the entire update again. Maybe you have a different problem.

Honestly, no I haven't tried updating since it hosed up the battery. I know now that if I had placed another battery in the drone and contijnued the update it likely would gave finished...but did t want to be down to only one battery...
Updates are DJI's weakness. Seems to always create issues for many.

Lon Denard · Jul 30, 2017

Danno25 said:
Honestly, no I haven't tried updating since it hosed up the battery. I know now that if I had placed another battery in the drone and contijnued the update it likely would gave finished...but did t want to be down to only one battery...
Updates are DJI's weakness. Seems to always create issues for many.

Oh I'm sure that they do! I hope that my technique works for you! Btw if they send an un-updated battery, you'll still have to update it! Hahaha! I don't know, maybe I'm lucky. I even went back in to make sure that I didn't mislead myself and it came up like a charm again. Frankly, I won't update any other way. Using a cell phone/cell phone connection is probably the biggest problem here. Too many different phones, data rates, etc.

delray · Nov 8, 2017

This fix does not work for me as I let my battery die after the two center lights came on with the required update. It just shows red on the charger and will not be recognized by anything. Then the bottom of the battery got swollen. Lost cause.