Battery stuck Mavic Air 2 New !!

Robertpy · Oct 1, 2020

The battery stuck in my new Mavic air 2 and not charge direct with dron

lannes · Oct 1, 2020

This means it has swelled in the casing and has a fault, it could melt the casing and the drone body
Is the battery still on or is it warm/hot to touch ?

Mavic Air 2 _ Battery Fsilure

Hi all New mavic air 2. Firmware updated and activated. All batteries fully charged. Today was third day flying and was intended to try all the phoyovsnd video modes. All flights were flown in normal mode and it was predominant hover or low speed active tracking. First battery flight...

mavicpilots.com

Can’t shut off Air 2 or get battery out?

It won’t shut off and it’s blinking yellow light really fast and I cannot get the battery out to shut it down any suggestions

mavicpilots.com

Mavic Air 2 - Melted Battery

Good day all, I mentioned on another post that one of my MA2 batteries had melted, and I wanted to share some photos and seek some advice. A quick summary: 6 days ago a quick flight, followed by successful landing MA2 would not power down and fan ran the whole time Could not reconnect after...

mavicpilots.com

Robertpy · Oct 1, 2020

Battery not charge is off ...

lannes · Oct 1, 2020

Robertpy said:
Battery not charge is off ...

Is the battery warm/hot ?

Robertpy · Oct 1, 2020

Is off its cold is stuck

dirkclod · Oct 2, 2020

Robertpy said:
Is off its cold is stuck

Have you removed it yet?

Drone Master · Oct 2, 2020

Possibly another melted battery. Usually melted at the rear of the battery and compartment. Hopefully this is not your case and just a latch or terminal issue.

Robertpy · Oct 2, 2020

Not is very difficult

lannes · Oct 2, 2020

Robertpy said:
Not is very difficult

Time to use a plastic spludger to lever it out of the body, by using it where the battery clip onto the body is.
Maybe a phone repair shop can do it.

Es hora de usar un spludger de plástico para sacarlo del cuerpo, usándolo donde está el clip de la batería en el cuerpo.
Tal vez un taller de reparación de teléfonos pueda hacerlo.

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Robertpy · Oct 2, 2020

Good idea thanks !!

hiflyer201 · Oct 2, 2020

Time to pack it up and ship it back. It's new ..it's covered.
I know it's a bummer to have to wait it out but no matter what the cause is ...it's not right. The Air 2 Battery should slip in and out super easy.

Robertpy · Oct 2, 2020

Thanks i want buy other battery for the time and cost of ship i live in paraguay

InvisibleName · Oct 2, 2020

Robertpy said:
Thanks i want buy other battery for the time and cost of ship i live in paraguay

It’s very probable that the drone has been damaged as well as the battery. I think you’ll need to face up to the fact that you are most likely going to have to send it all back to DJI!

Thomas B · Oct 2, 2020

Drone Master said:
Possibly another melted battery. Usually melted at the rear of the battery and compartment. Hopefully this is not your case and just a latch or terminal issue.

Exactly my thoughts!

just contact DJI and send I all back as a warranty claim.

antonebear · Oct 2, 2020

My Battery’s got very hot in my case . It wasn’t in the MA2 but in the pocket . It was two of them . I charge it three days before to go flying but ended up using only one . I thing it was the forth day that I just pulled the batteries from the case. They felt like I just used them they where hot to the touch. I pressed it to see how much battery life was left both of the batteries had two lights on one light blinking . So from now on I keep them on the shelf with Social distance 6 inches apart lol . That was the only time they got hot . It was very weird and reading from all these post , I’m very caution now and watch them like Eggs in the incubator . #besafe #happyflying

Thomas B · Oct 2, 2020

antonebear said:
My Battery’s got very hot in my case . It wasn’t in the MA2 but in the pocket . It was two of them . I charge it three days before to go flying but ended up using only one . I thing it was the forth day that I just pulled the batteries from the case. They felt like I just used them they where hot to the touch. I pressed it to see how much battery life was left both of the batteries had two lights on one light blinking . So from now on I keep them on the shelf with Social distance 6 inches apart lol . That was the only time they got hot . It was very weird and reading from all these post , I’m very caution now and watch them like Eggs in the incubator . #besafe #happyflying

That will likely work if all else is intact.
However, the heating makes me consider some strange auto discharge scenario.... Always keep battery contacts insulated and isolated until you put the battery in the drone.

InvisibleName · Oct 3, 2020

Thomas B said:
That will likely work if all else is intact.
However, the heating makes me consider some strange auto discharge scenario.... Always keep battery contacts insulated and isolated until you put the battery in the drone.

Not strange at all! Sounds very much like the battery reached the ‘5 days from charging auto discharge to 60%‘ point, as clearly described in the User Manual .