I hate to be a complainer but these guys are straight up scammers. I bought a DUO II for a total of $506 including shipping for my MA2... they sent me a brick. It does not hold charge.
If you plug it in, the lights only come on sometimes, and when you unplug it, after about 2 minutes the battery just dies. I live in NY, and had to fly down to Austin for work, I was there for a few days and flew back, first thing I did was try to install antenna. I broke the controller (opening it, didn't even install the antenna yet) so I had to reorder another MA2 controller from Amazon. So I didn't install it to find out it was a brick until about 9 days have passed. Their warranty is 7 days after delivery, you can not send it back after that for any circumstance.
Numerous emails, facebook messages, etc. Absolutely no useful information. No support, no help, just an accusation I am trying to scam them by not having the plug plugged in all the way. They don't respond back for four-five days. Paypal is useless unfortunately, so I have an open case with Amex I'm confident they will credit my money back, while these a holes keep there money.
Don't get me wrong, I do a lot of business in China and with Chinese companies, but these guys are an exception. Maybe I just haven't experienced something like this B2C, but last time I order anything for personal use from China. There is just no way to go after them for persecution. I'm eventually getting my money back but that's not the point, these guys just really got to me by not offering any support, no offers for an exchange or refund. Be careful buying from these guys
If you plug it in, the lights only come on sometimes, and when you unplug it, after about 2 minutes the battery just dies. I live in NY, and had to fly down to Austin for work, I was there for a few days and flew back, first thing I did was try to install antenna. I broke the controller (opening it, didn't even install the antenna yet) so I had to reorder another MA2 controller from Amazon. So I didn't install it to find out it was a brick until about 9 days have passed. Their warranty is 7 days after delivery, you can not send it back after that for any circumstance.
Numerous emails, facebook messages, etc. Absolutely no useful information. No support, no help, just an accusation I am trying to scam them by not having the plug plugged in all the way. They don't respond back for four-five days. Paypal is useless unfortunately, so I have an open case with Amex I'm confident they will credit my money back, while these a holes keep there money.
Don't get me wrong, I do a lot of business in China and with Chinese companies, but these guys are an exception. Maybe I just haven't experienced something like this B2C, but last time I order anything for personal use from China. There is just no way to go after them for persecution. I'm eventually getting my money back but that's not the point, these guys just really got to me by not offering any support, no offers for an exchange or refund. Be careful buying from these guys