camera view not showing on Android tablet (digiland)

[chefred112]

Hello All, I got a free 7" Digiland 7" android tablet from my cc rewards. I was able to install the dji go 4 app ok and it seemed to plug into the rc just fine. Started my Air, then controller which auto started the app on tablet. App opened with no issues and i was able to see all the settings and stuff on screen, but no camera view. Not sure where to check from here....just to check, I plugged my galaxy s8 phone back in to make sure everything worked fined...it did (able to see camera view on phone)...any tips would be helpful...thanks,

Fred

 

[Canuk]

Using the same cord on both display units ??

 

[chefred112]

no, because of length, when I tried the 1st cable, it wouldn't connect at all, so to test i tried another one and it connected just fine. But you bring up a good point, I will try connecting with original cable to see if it works...and if so, maybe pick up a longer one somewhere..

 

[chefred112]

darn, same symptom...app opens fine..see all the info, map...but just a black camera screen view.

 

[BD0G]

Did you try and go into the Camera Settings and make sure that the exposure is set correctly?

 

[chefred112]

Did you try and go into the Camera Settings and make sure that the exposure is set correctly?

I shouldn't have to because I've set up everything for auto.. as I've said earlier, I'll plug my phone back in and view shows fine...when I plug tablet no camera view (and made sure no plug in side port of rc)

 

[Canuk]

Do you know if your cable is a data cable . A charge only won’t work . You could dump go-4 and reload it . Maybe you have a furry little gremlin hiding in your go4

 

[chefred112]

I did try to play with it...nothing to view on tablet...I know the camera itself is working because when I wave at camera, I could see the auto setting move back and forth on the settings..

 

[Alchemy67]

I had same issue with an android phone. No image when connected but change to my main android phone it works. Tried everything I could think of, gave up in the end. Android GO may be my issue, don't know but android 7 on my main phone works great. If you find out what is causing it please post back

 

[Ral546]

I had the same issue when trying to use my Samsung Galaxy Tab A with my M2P. I tried everything suggested above, searched the forums, but finally gave up on it. I purchased a refurbished IPad Mini 4 and it works perfectly.

 

[chefred112]

Im leaning that way Ral...waiting to see what deals come up for an ipad mini during xmas...will check the compatibility list to see what a better android option is as i do prefer an android tablet

 

[BD0G]

If you can find yourself a lightly used Nvidia Shield Tablet dont hesitate to pick it up. It does not directly fit in the Remote Controller by sliding in but if you do go this route I have some 3 D printed brackets you can have to mount it. Mine works really well.

 

[chefred112]

If you can find yourself a lightly used Nvidia Shield Tablet dont hesitate to pick it up. It does not directly fit in the Remote Controller by sliding in but if you do go this route I have some 3 D printed brackets you can have to mount it. Mine works really well.

thanks, I'll check into that..I have a tablet holder now so size is not a worry for me...

 

[chefred112]

wow..that's a nice tablet (nvidia shield)...bummer they don't make it anymore...

 

[chefred112]

just for the heck of it, I'm gonna set the tablet back to scratch and just install the dji app...wel see..

 

[BD0G]

You can find the Nvidia Shield Tablets used on ebay or potentially craigslist for your area. Just a thought. I'm not selling mine as I feel it is one of the best to use with the Mavic. Lots of processor power as its specifically engineered for game play on a tablet

 

[DanMan32]

There's a possibility it doesn't have sufficient graphics hardware to support the app.
It's a brand/model I've never heard of so I'm leaning towards that.

 

[Ancient Alien]

I've had this problem since late August. The live feed disappeared after a software and firmware upgrade. I'm still flying blind (travelling in Italy so can't return it yet to see if a repair is needed). I've never crashed and I've tried various things; cable changes, reverting firmware, camera and phone / tablet settings and so on. I'm beginning to wonder if the problem isn't Android version related. Possibly needs higher than 5? I checked Playstore recently for the software and it is now telling me it is incompatible with my devices.

Bit of a bugger as I'm using it for videography. Putting it in for repair when I get back to Australia.

 

[chefred112]

I broke down today and bought a refurb ipad mini (MD531LL/AB) for 129.99 on bestbuy.com...it has IOS 9 so it's suppose to work with the DJI app... I'll soon know I guess..

 

[Canuk]

iOS 9 is the very bottom of where go4 will load on . I have a old iPad mini with IOS 4 and it wouldn’t work . So I went and got a mini 4 . It works flawless