Thank you all for the heads-up on the Go-4 update.
My iPhone 7+ and iPad Pro said there was no new updates!! I had 4.1.12
I checked Apple’s App Store, and it showed the new 4.1.14.
Hmmm. I don’t know why it didn’t update.
In 4.1.12, I went to General Settings, About…and clicked “Check for update.” Even this did nothing.
I thought perhaps this was due to the information about the update: It only applied to Spark and
Inspire 2. It didn’t say anything about Mavic Pro Platinum.
So, I uninstalled the Go-4 from my iPhone 7+ and iPad Pro.
I closed all apps, and did a soft re-boot of the devices. (Power+home button)
I re-installed the DJI Go 4 app.
The “Air Encoder error” is now gone !!!
I no longer have any errors!! :>)
Just in time. I am in the middle of sending it back.
Looks like my first drone flight will be tomorrow.
Wish me luck. :>0
Again, thanks for posting the update.
And shame on you DJI for not keeping us updated.
Very poor customer service in the handling of this error.