corrupted video from RC to Crystalsky

[HydroneMantis]

ive been having the same issue for weeks now after I updated the firmware. my CS is back in the box collecting dust.

 

[cvanhoose]

update to the firmware of the CS that was released this morning will fix this issue.
The update includes goApp updates as well.

 

[JBAUAV]

Thanks cvanhoose! Works!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

[kcganglani]

 

[mohamadfazli]

flew for 15 minutes this morning... the crystal sky can be brought to the field again!

 

[HydroneMantis]

yup the new firmware knocked the dust off my CS. nice to finally get to use It!

 

[kyle76joslin]

So, I currently have the Flyhighusa 3D printed adapter, I've been looking at the aluminum Mavmount with the CrystalSky adapter mount. Only issue I have is from what I've seen on the website, can't see what they use to connect the CS to the controller. Do you need to purchase a Type C cord for it...or is it built in like the one I already have?

 

[rstekeur]

How do you update the Go Apps in this thing? is it only through firmware updates?

 

[perry081064]

So, I currently have the Flyhighusa 3D printed adapter, I've been looking at the aluminum Mavmount with the CrystalSky adapter mount. Only issue I have is from what I've seen on the website, can't see what they use to connect the CS to the controller. Do you need to purchase a Type C cord for it...or is it built in like the one I already have?

Yes, you will need to purchase a type c lead , however this to me is preferable to having to replace the whole mount should the lead or connections get damaged.

 

[BrianCharles]

Yes, you will need to purchase a type c lead , however this to me is preferable to having to replace the whole mount should the lead or connections get damaged.

I use the cable for charging the Mavic controller; from CS to controller usb socket

 

[Mike Mas]

Somewhat typical of their drones - they just put product out there and use your money to pay for the product and let you guys do the R&D to hopefully make it work.

Regards

 

[3VP]

Well, isn't this interesting. With my crystalsky, the latest firmware seems to have created the pixelated problem and week video transmission error. I can't fly further that 200 feet without video transmission errors. This was not the case prior to the firmware update. If I remove the crystalsky and go back to the iPhone, no problems occur in the same flying location. Money well spent...

 

[rstekeur]

Well, isn't this interesting. With my crystalsky, the latest firmware seems to have created the pixelated problem and week video transmission error. I can't fly further that 200 feet without video transmission errors. This was not the case prior to the firmware update. If I remove the crystalsky and go back to the iPhone, no problems occur in the same flying location. Money well spent...

Did you do a reset after the last update you did?

 

[3VP]

No rest was done - is that needed?

 

[rstekeur]

From what I understand, yes you should do a reset after every firmware update. I was having problems with wifi and that fixed mine. I don't care much for using Androids on DJI apps, but I'd say the CS runs as smoothly as my Ipad pro does, just quite a bit brighter.

 

[3VP]

From what I understand, yes you should do a reset after every firmware update. I was having problems with wifi and that fixed mine. I don't care much for using Androids on DJI apps, but I'd say the CS runs as smoothly as my Ipad pro does, just quite a bit brighter.

Reset or reboot? Prior to this update I did a reset for wifi problems, but that reset created additional problems for which I had to send the device in for repairs. Perhaps I just received a bad product, I don't know. The monitor is bright - but with needing to buy a second party mount and a charger designed for another aircraft, the crystalsky is just not worth the price. Now with the device not working past 200 feet, I am upset at my purchase - a complete waste of money.

 

[rstekeur]

I did 2 firmware updated so far and reset after each and didn't have any problems with resets. I can't ague with the mounts, It seems it was made by a company that has absolutely no idea on how it was going to be mounted and to what. It should have been designed in a way to be held by the existing tablet holders on the P3's,P4's and Inspire remotes and fit the Mavic remote like an I pad mini is held. Besides having 3rd party Apps locked down I haven't had any problems yet

 

[cvanhoose]

No issues after update. Much more stable and faster boot and load times.

 

[3VP]

Well, as always, I appreciate the input/advice from all in this community. Perhaps I am doing something wrong or there is infact a problem with my crystalsky. Frustrating for me, as I was really hoping to get to use it more. No matter, a big thank you to all that replied. It is appreciated.

 

[CMacMileHigh]

Hi, having a strange issue with my crystalsky. Sometimes my video from the RC is corrupted, as seen here.
https://photos.google.com/share/AF1...?key=dElTZHZqa1FldUJKc2ZFakwwaFJCTFdZX2duRlNn

To fix the issue, I simply have to disconnect the rc cable, and reconnect it to the crystalsky. After one or two attempted reconnections, it does end up working perfectly.

I have tried several usb cables, including both usbc and micro usb (using the usbA port at the bottom). I am not using the side micro usb port (other than for charging.)

Is anyone else's crystalsky doing this? I'm on the latest firmware and have factory reset my device already.

thanks,
-Adam

I just received my Mavic Air yesterday and I have a similar issue (my CS has worked flawlessly with my Mavic Pro for the past 6 months). Only difference is that when I am flying/video shooting, my CS display is perfect but when I watch the video after the flight the pixelation is just like what you showed on your CS display. I will try the "wifi off" and other tricks already posted and get back...