Crashed Mavic, Gimbal ripped off

Taylor · Dec 5, 2016

Hey guys, I crashed my Mavic today into a tree and the Gimbal ripped off also ripping the ribbon. Any suggestions on how to proceed from here? drone still flys.

rcartie · Dec 5, 2016

What caused the crash? Pilot error?

dam · Dec 5, 2016

Taylor said:
Hey guys, I crashed my Mavic today into a tree and the Gimbal ripped off also ripping the ribbon. Any suggestions on how to proceed from here? drone still flys.

Did you buy DJI refresh ? If not then more than likely get an RMA done on it.. https://repair.dji.com/en/SelfRepair/Area

Taylor · Dec 5, 2016

rcartie said:
What caused the crash? Pilot error?

Pretty much, was on POI Circle and wasnt high enough caught tree.

halley · Dec 5, 2016

You contact DJI for repair. They sell refresh insurance too, but it's too late for that.

Taylor · Dec 5, 2016

Dont have refresh. Doesnt seem to hard of a fix since the machine is fine but not sure.

Bobaloo · Dec 5, 2016

Krazy Glue

Taylor · Dec 5, 2016

Bobaloo said:
Krazy Glue

The ribbon ripped though.

halley · Dec 5, 2016

A self-fix is only "not too hard" if you can get the spares you need.

Taylor · Dec 5, 2016

halley said:
A self-fix is only "not too hard" if you can get the spares you need.

Thanks Dr. obvious

dam · Dec 5, 2016

Taylor said:
Thanks Dr. obvious

Guess you have 3 options:
1. Send it in for repairs to DJI.
2. Wait for the gimbal ribbon to show up on ebay (most likely a wait as its a relatively new part)
3. Fly it without the gimbal. But then what is the point.

Sorry about your crash it does suck losing the bird so soon... could happen to any of us.

chippie · Dec 5, 2016

Gutted for you about the crash!

You will not be able to buy the parts from DJI, ever, they are simply not going to allow people to fix them themselves. As mentioned your only chance is eBay for DIY but the chance of finding any parts on there in the next 6 months is also pretty unlikely. I would say your only option is to send it in for repair and take the hit unfortunately. Another thing to remember is that even though it only looks like the gimbal is damaged there may be other issues that resulted from the crash. Sending it to DJI you will get the full service where they will check everything to make sure it is all ok.