- Joined
- Jul 12, 2018
- Messages
- 25
- Reactions
- 10
- Age
- 59
I was flying my Mavic Pro about three-quarters of a mile out, looking around, the drone started to act strange... I hit the return home button, it did turn to come home and as it was on its way I canceled the return to home, then it spun out of the air and crashed hard. At first I thought a propeller had come off but upon finding the drone, as I used longitude and latitude coordinates also an attached Tile to find it, all the propellers were intact less some broken blades of course. The Drone had a broken rear arm. I've had the drone for six months, so I filed claim with www.repair.dji.com. they did the assessment and said that the repair would be free and that they would send me either my repaired drone or a new drone or a refurbished comparable. Upon sending me the Drone I did notice on the return tracking number the Drone is a different serial number. So I am not sure what they are sending me but this does sound like a software defect or something. Monday I will get the replacement drone and if anyone's interested I'll let you know what they did.
P.S. The Tile weighs about 8 grams without the metal around the outer edge of it and is a lifesaver in finding the drone.
Lonz
P.S. The Tile weighs about 8 grams without the metal around the outer edge of it and is a lifesaver in finding the drone.
Lonz