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DISREGARD: Second time was the charm. Air 3 update via Assistant hung at 74%

kerryp24

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Joined
Mar 13, 2021
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Wilmington, NC
Just got my Air 3 and attempting to do updates via Assistant (on Windows 10).
Update of the controller went without a hitch.
Updating of Air 3 is stopped at 74%.
I went thru a multiple of beep sessions and then... stopped.

Anyone else have a similar issue?

BTW, I did the controller thru a USB Hub without a problem, but when I attempted to do the drone thru the hub,
Assistant just wouldn't recognize it was connected.
I switched to a direct port on the computer and Assistant recognized it immediately.
But, again, it is hung at 74%.

Any recommendations about disconnecting and retrying the upload?

TIA
 
Last edited:
I always do my updates using DJI Assistant 2 (Consumer Drones Series) - currently on Windows 11. Never had an issue.

But I can tell you, the most recent update took forever! My advice - try the update again, using Assistant. Don't sit there waiting for it. Walk away and find something to do for maybe 20 minutes. Then come back and check on it.

Just going by my own experience.

Good luck.
 
I always do my updates using DJI Assistant 2 (Consumer Drones Series) - currently on Windows 11. Never had an issue.

But I can tell you, the most recent update took forever! My advice - try the update again, using Assistant. Don't sit there waiting for it. Walk away and find something to do for maybe 20 minutes. Then come back and check on it.

Just going by my own experience.

Good luck.
Thanks for your input, I got it to work second try.
Weird that I didn't have any issues with my A2S and controller the other day.
Just an issue today with my NEW A3.
But, as I said, it finally worked so... all is right with the world. ;-)
 

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