- Joined
- Oct 7, 2018
- Messages
- 11
- Reactions
- 2
- Age
- 73
I purchased a Mavic 2 Pro this week, flew it five or six times for a total of less than 45 minutes. First 4 times I flew in Beginner Mode, last two in Regular mode. No accidents, crashes, brushes or hard landings. First five times I was elated. What a great machine. But now I'm on a roller coaster. The last time I flew was this morning. Something happened to the gimbal. I could not move it any direction. It just hung down. Video still worked. Got it powered down but when I re-powered, the gimbal went through the normal movement sequences (no rapid, hard movements) and then faced downward. Gimbal did not respond to Remote Control movements. Remote Control showed error message."Gimbal Overload, check to see if guard has been removed." After deleting and re-installing DJI Go 4 multiple times and updating firmware in Assistant 2 for Mavic, error message stated "Gimbal motor load too large." Called DJI tech support. Followed instructions to refresh firmware, update firmware, re-calibrate IMU and Gimbal. Gimbal calibration hung up at 10%. Still no solution. Now I have to send it in for repairs. It's only five days old. I live in Florida. I have to send it to California. Not a happy camper. . Oh..By..The...Way, did i mention that I received my brand new CrystalSky 7.8 inch Ultra today? Imagine my surprise when I opened the box for a $1000. item that was advertised as compatible with the Mavic 2 Pro and it DID NOT contain a charger for the batteries. Sooo, I have nothing for the $3,500 I have spent on DJI Products. Here's to hoping the DJI does the right thing!... If not, does anyone have Board Of Directors Names and phone numbers?