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DJI Chat Facility, browser sensitivity.

Davidss

Well-Known Member
Joined
Feb 10, 2017
Messages
83
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Location
UK, Derbyshire, nearest junction, M1 J28.
During the 7 days after ordering I have used the Chat facility several times, on both 'tech' and order queries.
I found I was unable to respond to their initial welcome when using my preferred Mozilla Firefox browser (v51.0.1, on Windows 10).
Using Internet Explorer worked.

I found the Chat facility slow, but they always provided sensible answers (showing they understood the questions) even if the answers were not always what I wanted to read :)

Having made connection, when they asked at the end 'is there anything else?' I did notify one of the operators of the problem, and was thanked, but I somehow doubt the problem will be passed on; but at least I did my bit!!

Just thought I'd mention the browser sensitivity, as initially the sudden failure of the facility after waiting for an assistant to become free was frustrating.

Regards.
 

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