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DJI Chat Facility, browser sensitivity.

Davidss

Well-Known Member
Joined
Feb 10, 2017
Messages
82
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48
Location
UK, Derbyshire, nearest junction, M1 J28.
During the 7 days after ordering I have used the Chat facility several times, on both 'tech' and order queries.
I found I was unable to respond to their initial welcome when using my preferred Mozilla Firefox browser (v51.0.1, on Windows 10).
Using Internet Explorer worked.

I found the Chat facility slow, but they always provided sensible answers (showing they understood the questions) even if the answers were not always what I wanted to read :)

Having made connection, when they asked at the end 'is there anything else?' I did notify one of the operators of the problem, and was thanked, but I somehow doubt the problem will be passed on; but at least I did my bit!!

Just thought I'd mention the browser sensitivity, as initially the sudden failure of the facility after waiting for an assistant to become free was frustrating.

Regards.
 
Lycus Tech Mavic Air 3 Case

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