Dji Fly app

[Bluesog]

Upgraded my tablet to have more memory and faster processor. It is Android 14. The dji fly app will not open. It hangs up on "locating" and never responds. I tried deleting the app and reinstall but no luck. Any suggestions other than going back to my old slow and memory limited tablet

 

[msinger]

I tried deleting the app and reinstall but no luck

How did you install it?

 

[AeroJ]

Is your new tablet on the list of approved devices for fly app ?

 

[Bluesog]

How did you install it?

I installed from theFJI website

 

[Bluesog]

Is your new tablet on the list of approved devices for fly app ?

I don't this so. What is interesting is that may Sansung Galaxy A35 wi5g Androind 14 does work

 

[Bluesog]

I have downloaded and attempted installs several times. Downloads are from the DJI webpage. While installing I get a message like "unknown knon app do you what to continue". Then a message like the install is meant for an old Andoid version. I continue with the install and the Fly app hangs up forever with the picture attached. I have a brand new Samsung Galaxy Tab S9 FE with a fast processor and 750 GB of memory. Still looking for help. I have allowed all permissions I know of. In the posted image, everything outside of the upper left black box is not available. The photo makes the other menu options look avaiilable but they are not

 

[msinger]

The photo makes the other menu options look avaiilable but they are not

Are you saying tapping "Connection Guide" in the bottom right corner also does nothing?

 

[Bluesog]

Are you saying tapping "Connection Guide" in the bottom right corner also does nothing?

That is correct. None of the "buttons" will do anything. They are all "grayed out". The app works on my Samsung Galaxy A54 phone and my old cheap Android tablet. I really want the app to work on my new Samsung Galaxy Tab S9 FE as it has a lot of memory and fast processor.

DJI - can you help

 

[Droning on and on...]

This just sounds like a mismatch between the Android release level required and that on the phone. What version of Android is running on that phone? A burner may be way behind...

 

[Bluesog]

This just sounds like a mismatch between the Android release level required and that on the phone. What version of Android is running on that phone? A burner may be way behind...

Not a phone. Go back to the first post so I don't have to repeat

 

[Droning on and on...]

Not a phone. Go back to the first post so I don't have to repeat

Well, I have your answer, but you'll have to get it from someone else.

 

[Bluesog]

Well, I have your answer, but you'll have to get it from someone else.

OK. I apologize. My tablet is running Android 14. It is a Samsung Tab S9 FE with 256 GB internal and 512 GB external memory. Do tell please