For the first time today, after the "You are not connected" message goes away as the Mavic Air 2 connects to the remote controller, DJI Fly tells me:
"You are not logged in."
Tapping this message brings up another message, "Account not logged in. Flight altitude and distance restricted to 20 m and 50 m. Check and log in(code: 3000003)," and a login button. If I ignore this message, my flight is indeed restricted as warned.
If I tap the login button on the smartphone screen, I can "Log in or register," but I have no idea what account I'm supposed to log into. (It also displays a hashed code that I would normaly copy to show I'm a real person, but it gives me nowhere to enter code.) If, for example, I type in the email address used for my DJI Account (and this forum), it first tells me:
"Check network"
of course, because I have no connection. If I go somewhere that there is Wi-Fi and turn off airplane mode, it allows me to enter a password. Using the one associated with this account, I get the message:
"Invalid email"
and I'm stuck -- a new "Catch 22" courtesy off DJI?
This is a major new problem because I'm usually flying out of range of wi-fi or cell reception. Thus I always fly my Mavic Air 2 with the smartphone in airplane mode. This procedure has worked fine over numerous flights in several locations (including this one) until today. The only way I've found to (temporarily) elminate the "You are not logged in" message and fly normally is to force-stop the DJI app on the phone and then re-start it. This allows me to make one flight, but the message comes back as soon as I try another flight.
Technical Details:
DJIFly 1.2.1 (never upgraded because I want the ability to display unincrypted flight data in CsvView or other offline software.)
Samsung [Correction: LG] G6 Android smartphone
Mavic Air 2 fly-more package with included controller
Windows 10 (20H2)
I'd be most grateful for any explanation and help! -- jclarkw
"You are not logged in."
Tapping this message brings up another message, "Account not logged in. Flight altitude and distance restricted to 20 m and 50 m. Check and log in(code: 3000003)," and a login button. If I ignore this message, my flight is indeed restricted as warned.
If I tap the login button on the smartphone screen, I can "Log in or register," but I have no idea what account I'm supposed to log into. (It also displays a hashed code that I would normaly copy to show I'm a real person, but it gives me nowhere to enter code.) If, for example, I type in the email address used for my DJI Account (and this forum), it first tells me:
"Check network"
of course, because I have no connection. If I go somewhere that there is Wi-Fi and turn off airplane mode, it allows me to enter a password. Using the one associated with this account, I get the message:
"Invalid email"
and I'm stuck -- a new "Catch 22" courtesy off DJI?
This is a major new problem because I'm usually flying out of range of wi-fi or cell reception. Thus I always fly my Mavic Air 2 with the smartphone in airplane mode. This procedure has worked fine over numerous flights in several locations (including this one) until today. The only way I've found to (temporarily) elminate the "You are not logged in" message and fly normally is to force-stop the DJI app on the phone and then re-start it. This allows me to make one flight, but the message comes back as soon as I try another flight.
Technical Details:
DJIFly 1.2.1 (never upgraded because I want the ability to display unincrypted flight data in CsvView or other offline software.)
Mavic Air 2 fly-more package with included controller
Windows 10 (20H2)
I'd be most grateful for any explanation and help! -- jclarkw
Last edited:
