DJI GO 4

Deer_Predator · Feb 16, 2017

Getting really frustrated here.... Just lately I cannot open the DJI GO 4 app on my Galaxy Tab 4... I try to open in and I get this: Any Ideas???? My phone works but my tablet has been shut out.....

msinger · Feb 16, 2017

Check out this thread in the DJI forum.

Deer_Predator · Feb 16, 2017

Thanks I'll look at it....Ive been on with Chat with DJI.. All the while talking about the GO 4 app... Here is what is response was...LMAO..

Deer_Predator · Feb 16, 2017

Yea.. that wouldn't apply to my problem... I cannot even open the app... As soon as I try to open it, it automatically shuts down before it even opens

Deer_Predator · Feb 16, 2017

So... What it boils down to is DJI has told me it is not a supported device... EVEN THOUGH I have used that tablet for the last 2 months...LOL.... Since the update it has booted me... Now he tells me my Galaxy S7 Active is not a supported device and may not work in the future... WTH?????

mschwind200 · Feb 16, 2017

Last night I has the same experience with DJI Support, except everytime I asked my question she said "Hello" and "Yes that's not right" anyway about your tab, My Galaxy S7 Edge had the EXACT same problem and upgrading to Android 7 Nougat and erasing my phone and reinstalling all the apps worked. That's all I can recommend

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msinger · Feb 16, 2017

Deer_Predator said:
So... What it boils down to is DJI has told me it is not a supported device

That's always their answer when they run into an issue and you're using a device that's not on their list of supported devices.

Did you try to uninstall and reinstall DJI GO 4?

Deer_Predator · Feb 17, 2017

msinger said:
That's always their answer when they run into an issue and you're using a device that's not on their list of supported devices.

Did you try to uninstall and reinstall DJI GO 4?

Yea... I uninstalled and installed 4 times to no avail..... I said screw it and found an Ipod Mini 2 Cellular for $178...... Not happy going with Apple but what's a guy to do??? I know there are a handful of Android devices DJI says will work; but they are still adamant that they prefer IOS...