"Act" would have to be the word - there is no plausible way they can claim to be ignorant of this issue given that their own forums are littered with posts about it going back around a year, to when the first public betas of Android 12 came out. Many of those threads have replies from DJI forum moderators / support staff and, in several cases, responses from those staff stating that information has been passed to the technical team responsible for maintaining the Apps.
Android accounts for roughly 70-80% of the smartphone market, and people that can afford things DJI's consumer drones are probably to update their phone fairly frequently as well. That's likely to mean that an awfully large fraction of DJI's user base have either already run into this problem or will do over the next several months. They're then going to run a few Internet searches for a solution and find all the forum threads and DJI's head in the sand attitude writ large, which does not seem like a very good strategy for maintaining customer loyalty to me.
