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DJI mini 2

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I bought my mini 2 on 10/12/2020 from Country of Sri Lanka.yesterday 14/12/2020 I was flying it for 16 minutes at once when drone was 30-50 meter above it came the message of "unable to rotate motor please check any object or contact DJI" warning and in a flash before I touch the joystick it fell.LLuckily it fell on a big bush and no damge.After that I turned of it worked fine now I am scared to even touch it.Please help
 

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The same thing happened to my Mavic Mini.

Unfortunately in my case, I was not able to recover the drone. I filed a warranty claim with DJI and after they investigated it, they concluded that it was the manufacturer's fault thus the warranty claim was valid. DJI is sending me a new MM.

In your case, I would suggest making a warranty claim as this may happen again.

Have DJI replace this with a brand new Mini 2 without any problems.
 
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The same thing happened to my Mavic Mini.

Unfortunately in my case, I was not able to recover the drone. I filed a warranty claim with DJI and after they investigated it, they concluded that it was the manufacturer's fault thus the warranty claim was valid. DJI is sending me a new MM.

In your case, I would suggest making a warranty claim as this may happen again.

Have DJI replace this with a brand new Mini 2 without any problems.
Thanks for giving me a hope sir
 
I bought my mini 2 on 10/12/2020 from Country of Sri Lanka.yesterday 14/12/2020 I was flying it for 16 minutes at once when drone was 30-50 meter above it came the message of "unable to rotate motor please check any object or contact DJI" warning and in a flash before I touch the joystick it fell.LLuckily it fell on a big bush and no damge.After that I turned of it worked fine now I am scared to even touch it.Please help
Please only start 1 thread on the same subject.
Let’s just stay in your first one. DJI mini 2
Thanks
 
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