DJI repair center sent me back a refurb unit...

[Simmo]

I'd say you got back different AC's. Yours brand new, hubby's a refurb.
You got back your original RC's and batteries.

 

[Biswa]

It will have an R in the serial number.

It doesn’t have R . Moreover the replacement drone manufacturing date is newer then the one I had.

 

[Simmo]

Then its a new one.

 

[swooshdave]

If they don’t have enough refurb units they may just replace with new.

 

[daisy-girl]

I wouldn't be so sure of that. Perhaps they reflashed or re-installed some core software/firmware that lost the RC pairing.

But would that cause the serial #s on the outbound units from DJI to be different from the inbound?

 

[daisy-girl]

Then its a new one.

Hubby's has the letter R as the 10th character in the serial #, but mine does not.

 

[Simmo]

Hubby's has the letter R as the 10th character in the serial #, but mine does not.

Understood..
My response to your post was:
I'd say you got back different AC's. Yours brand new, hubby's a refurb.
You got back your original RC's and batteries.

My post:
'Then its a new one.'
Was in reply to Biswa:
Simmo said: ↑
'It will have an R in the serial number.'
It doesn’t have R . Moreover the replacement drone manufacturing date is newer then the one I had.

 

[Magic_Magnificent_Mavic]

I got a refurbished model to.
Get Statefarm
For it for an extra $38 on my plan
When it is stolen lost or broken they give you a check for $1300
(prixe when bought)
So you could use that money to buy a better newer drone I guess

 

[Magic_Magnificent_Mavic]

Mp ii lookin at you

 

[e4rthdog]

How do you recognise it’s a refurbished unit?

As the OP says:

(10th digit on the serial is a R)

 

[swooshdave]

But would that cause the serial #s on the outbound units from DJI to be different from the inbound?

I was just speaking in general, obviously different serial numbers = new bird.

 

[Biswa]

Understood..
My response to your post was:
I'd say you got back different AC's. Yours brand new, hubby's a refurb.
You got back your original RC's and batteries.

My post:
'Then its a new one.'
Was in reply to Biswa:
Simmo said: ↑
'It will have an R in the serial number.'
It doesn’t have R . Moreover the replacement drone manufacturing date is newer then the one I had.

Today I flown my replacement bird, it’s much smoother and the picture quality is much better then the one I had. I’m happy with DJI replacement

 

[Biswa]

I was just speaking in general, obviously different serial numbers = new bird.

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Here is a short video of my first flight...

 

[Racin8de]

That stinks it really does. You buy a brand new drone and it doesn't work out of the box and you return it and DJI sends you refurbished. That would not sit well in my stomach whatsoever.When I first heard of this before I really thought it was a joke or misinformation but it's true.Thus the reason why I only buy from a dealer.A dealer will honor anything they sell you plus they usually give you some incentive because you purchased from them. Man, that really sucks and I hope you feel vindicated in some way. DJI has gotten to big for their own liking. !!