I live in the Philippines and always send it to China. Last repair took 2 weeks after I sent it to them. They always have repaired mine. No new ones. Where did you send it?I just sent my mavic 2 in for repairs on the rear arms.
my question is:
will they repair my drone or just scrap it and send me a new one?
how long should i expect the whole process to take? (shipped it out tuesday from manhattan)
Is that a hidden dig at DJI?I think it would depend on how lazy the repair center staff is that day.
I had a similar repair. They sent me a refurb. Process was much quicker than I expected. I believe they send you a tracking link as soon as they receive it, which updates daily. Entire time was less than two weeks for me.I just sent my mavic 2 in for repairs on the rear arms.
my question is:
will they repair my drone or just scrap it and send me a new one?
how long should i expect the whole process to take? (shipped it out tuesday from manhattan)
No Just the sad state of any companies service these daysIs that a hidden dig at DJI?
Most repairs take about a week or less from the time DJI repair receives your drone. I've had at least 3 interactions and all were completed within a week- with a replacement or a new drone.I just sent my mavic 2 in for repairs on the rear arms.
my question is:
will they repair my drone or just scrap it and send me a new one?
how long should i expect the whole process to take? (shipped it out tuesday from manhattan)
I've had three drones repaired by DJI in China, and they did a good job on all three. The last one was $65, but they gave me two discounts to knock the price down to $15. They also agreed to pay any duties/taxes that were incurred when they sent it back.No Just the sad state of any companies service these days
I have sent in 3 in past 4 years. Estimate was always less than 200. Got a new one back on one and refurbs the other two times.I just sent my mavic 2 in for repairs on the rear arms.
my question is:
will they repair my drone or just scrap it and send me a new one?
how long should i expect the whole process to take? (shipped it out tuesday from manhattan)
i believe calliforniaI live in the Philippines and always send it to China. Last repair took 2 weeks after I sent it to them. They always have repaired mine. No new ones. Where did you send it?