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DJI Return Policy Q's

Desert Drone Works

Fancy Title Here
Premium Pilot
Joined
Nov 17, 2021
Messages
227
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Location
Tucson, Arizona
Site
www.desertdroneworks.com
Has anyone been able to get DJI to extend their return policy? I've submitted 4 support cases for various issues for my Mavic 3 and quite frankly I'm over it. I've had it for 30 days now and they just want me to send it in for "further testing" on my issues. It's too much money to be the guinea pig as they get their stuff straight. Looking for experiences or advice on whether I'm toast or not. I've already made the request, so time will tell. Thank you.
 
Just as a follow up to anyone that may search for something similar in the future on this forum: DJI granted my return request for both the M3 and RC Pro controller. I received the FMC on Nov 11 (36 days) and the RC Pro on Nov 18 (29 days). Fortunately, DJI's customer service seems to be somewhat flexible with all the reported M3 issues. YMMV!
 

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