DJI Smart Controller won't take a charge

Panoramic · Dec 9, 2023

Hey there,
I'm getting quite frustrated as my brand new smart controller will not take a charge. This came stock from the Mavic 3 pro cine kit. Everything works on it, it links and flies, it just will not take a charge.

The strange thing is that the LEDs blink to show it is 'charging', and the battery icon on the screen shows it is in a charging state, it just will not increase the battery percentage to full...

I'm attempting to charge it off the stock cube that has the two USB C outputs for the regular batteries (which charge fine). Have tried both ports, switching cables, and using a different brick altogether and same issue.

Is this thing pooched?

Phantomrain.org · Dec 9, 2023

Have you arleady got it up in the air and gotten all the updates ?

Phantomrain.org
Gear to fly in the Rain. land on the Water.

Panoramic · Dec 9, 2023

Phantomrain.org said:
Have you arleady got it up in the air and gotten all the updates ?

Phantomrain.org
Gear to fly in the Rain. land on the Water.

Hey thx for the response. Yes I charged everything up full (or so I believe, now I’m not so sure if the remote was full), did the updates and flew the drone. All works well.

When I opened up the connection again it said the craft has a new update however I’m unable to install it as the remote is below 20%

Phantomrain.org · Dec 9, 2023

Understood, did you try a new cable ?

Panoramic · Dec 9, 2023

Phantomrain.org said:
Understood, did you try a new cable ?

Yep, couple different cables, different bricks.

Pretty sure it’s F’ed, just wanted to see if anyone had the same experience and was able to solve it through a hard reset or something

Phantomrain.org · Dec 9, 2023

Panoramic said:
Yep, couple different cables, different bricks.

Pretty sure it’s F’ed, just wanted to see if anyone had the same experience and was able to solve it through a hard reset or something

Give this a try

Phantomrain.org
Gear to fly in the Rain.

Hear are a few more

Smart Controller Won’t Charge or Turn on – drone-fixer

drone-fixer.com

Panoramic · Dec 9, 2023

Hey thx for that! Nothing seems to be working…

Made2Phly · Dec 10, 2023

Panoramic said:
Hey there,
I'm getting quite frustrated as my brand new smart controller will not take a charge. This came stock from the Mavic 3 pro cine kit. Everything works on it, it links and flies, it just will not take a charge.

The strange thing is that the LEDs blink to show it is 'charging', and the battery icon on the screen shows it is in a charging state, it just will not increase the battery percentage to full...

I'm attempting to charge it off the stock cube that has the two USB C outputs for the regular batteries (which charge fine). Have tried both ports, switching cables, and using a different brick altogether and same issue.

Is this thing pooched?

i have the original smart controller and it needed the chrging block that came with it. Otherwise it was SO slow to charge. I know this is a different situation than yours but might give you another angle for trouble shooting,

Panoramic · Dec 10, 2023

Made2Phly said:
i have the original smart controller and it needed the chrging block that came with it. Otherwise it was SO slow to charge. I know this is a different situation than yours but might give you another angle for trouble shooting,

Hmm yeah I'm using the stock brick that came with it, and tried a bunch of other cables. It's confirmed to work with the batteries so I'm assuming it's a DJI bug or something in the remote.

Going to just send it in for replacement.

mobilehomer · Dec 10, 2023

Exactly which controller is it? It is either the RC Pro or the RC. What color?

Panoramic · Dec 10, 2023

mobilehomer said:
Exactly which controller is it? It is either the RC Pro or the RC. What color?

I think the RC pro? Whichever one comes with the full pro cine premium whatever kit.

It's all black

T'Jingles · Dec 29, 2023

Panoramic said:
Hey there,
I'm getting quite frustrated as my brand new smart controller will not take a charge. This came stock from the Mavic 3 pro cine kit. Everything works on it, it links and flies, it just will not take a charge.

The strange thing is that the LEDs blink to show it is 'charging', and the battery icon on the screen shows it is in a charging state, it just will not increase the battery percentage to full...

I'm attempting to charge it off the stock cube that has the two USB C outputs for the regular batteries (which charge fine). Have tried both ports, switching cables, and using a different brick altogether and same issue.

Is this thing pooched?

I had the same problem with one of my RC-Pro controllers for my M30T when it was a few months old. One day it worked fine - next flight it wouldn't charge. Contacted DJI support. The sent me a new (to me) one within 3 days and a label to send my defective one back. Stay Safe!