Thanks, in planning on going back to the DJI store today to exchange it for a brand new drone after they do some in store evaluation to make sure what's I'm saying is true. Hopefully the new drone won't have the same issue
Yes, you should exchange it. I had this issue on my previous Mavic. The thing is the focus issue is not consistent. You may go into the store and find that it's working fine that day. The focus defect has to with the mechanical movement of the lens element. If can bind up such that the element tilts slightly. Other times the focusing is fine. That's what I saw with mine anyway. My new one does not have this issue. I would bring a sample video to the store like the one you shared with us and show them on your tablet or laptop.