The impression I get from Drones Direct is that they don't appear to be experts but are up to match the best prices from any other DJI dealer.
I may be being unfair as the chap I spoke to didn't seem to know too much about Drones, but probably knew everything about Fridges and TV's. They sell everything there.
No doubt they will have a member of staff somewhere who is the expert.
They were prepared to match Jessops price on a
Crystal Sky and knocked £100 off it straight away.
I'm on the verge of buying from them and will check other prices first.
I get the impression from reading many posts that wherever you go when it comes to drones that the service is poor.
Where are you from Ronidog? I'm Huddersfield.