All I want to add to this thread is this is the real deal. I was afraid something bad had happened to the owner. until I saw his responses. I ordered, had problems of my own making and the customer service was awesome and prompt. Bottom line is this is the best way to fly with a tablet, I found nothing that compares.
You can't even get a shipment from Chewy.com on time right now, so don't plan on old school shipping for a while. As for the slow/no response to email inquiries, I can't give an answer or excuse for that, but the owner is honest, the product is solid and if it takes some time to get it, it is worth the wait. Don't destroy this product because of an invented pandemic and economic crash.