Error message

[BuddyD]

So I was flying earlier today and I got a weird message that came across the screen briefly that said something like “positioning error contact DJI” that’s not exactly what it said because it kinda happened fast and I wasn’t able to really read it well. I had just updated some firmware the previous day, but my question is, is there anyway to find out what error I received like in the app flight records or anywhere because it kinda freaked me out and I can’t for the life of me remember exactly what it said?!! I was around 300 feet when it happened so I came down pretty quick and it was very early in the flight. I cautiously continued flying and didn’t have any issues but I’d love to know if I can find out what type of error I received! Thanks to any and all feedback!!!

 

[WithTheBirds]

Upload your flight to airdata (I think they still have a free account option) and you should see all in flight messages.

 

[Deleted member 3792]

Have you looked at the warnings in the app screen?
Goto upper right corner at the screen, there You can se three dots. And then in left menue at the bottom you have three more dots, and after that down at that site you find warnings. It could possible be stored there.

 

[BuddyD]

Upload your flight to airdata (I think they still have a free account option) and you should see all in flight messages.

Thanks! Is airdata a website or an app?

 

[BuddyD]

Have you looked at the warnings in the app screen?
Goto upper right corner at the screen, there You can se three dots. And then in left menue at the bottom you have three more dots, and after that down at that site you find warnings. It could possible be stored there.

Thanks so much I will try that!

 

[Gindra]

Drone Data Management and Flight Analysis | Airdata UAV

Need an easier way to manage and analyze drone flights? Get notified of potential problems, keep up with drone maintenance, and create customized reports with Airdata UAV. Sign up today!

airdata.com

Thanks! Is airdata a website or an app?

 

[DanMan32]

Better yet, upload the TXT flight log to phantomhelp. Once digested, it provides a link to post here so others can help analyze.

Online and in downloaded CSV, it will list all messages.

 

[BuddyD]

Better yet, upload the TXT flight log to phantomhelp. Once digested, it provides a link to post here so others can help analyze.

Online and in downloaded CSV, it will list all messages.

Thank you so much I’ll see what I can do!!!

 

[BuddyD]

Drone Data Management and Flight Analysis | Airdata UAV

Need an easier way to manage and analyze drone flights? Get notified of potential problems, keep up with drone maintenance, and create customized reports with Airdata UAV. Sign up today!

airdata.com

So I’ve uploaded my flights and I can finally see the warning I got and it was “visioning positioning module data error. Please contact DJI support” now are you supposed to be able to click on these warnings in airdata, because it looks like you are but it doesn’t do anything? I’m now just looking for what this means exactly and if I really should go through the trouble of contacting DJI?!

 

[DanMan32]

If just the one time, could be a fluke, or OA needing calibration.

 

[GadgetGuy]

If just the one time, could be a fluke, or OA needing calibration.

Could also just need cleaning of the OA sensors, too!
They get dirty, just like the lens filter of the camera.
Clean all of them first, before getting into a potential unnecessary calibration, on what may be just a fluke error message.

 

[BuddyD]

Could also just need cleaning of the OA sensors, too!
They get dirty, just like the lens filter of the camera.
Clean all of them first, before getting into a potential unnecessary calibration, on what may be just a fluke error message.

Thanks so much!!!