Am I the only one who finds DJI support atrocious? Late September 2018 I had a Gimbal failure during flight (x3 the same afternoon). Logged a issue on the APP but have yet to get feedback on this. The following day it happened again during flight (Sport mode) and I could not navigate with no video feed, colliding with a tree. I have uploaded the video showing the video feed going blurry, then the Gimbal went haywire. It eventually recovered. DJI conclusion is Pilot Error for the crash, even though I have video proof of Gimbal failure. Subsequently to this my drone has been repaired, with the entire Gimbal / camera assembly (including circuit board). Right rear motor arm has also been replaced.