Had another mishap, where I let the Mavic drift up into some tree branches and, down it went, falling 3 meters into the ground.
The little fella was OK (...boy, these Mavics are tough...), just had to swap 2 propellers but the gimbal can't take this kind of abuse.
From there on it would jitter intermittently in flight with an excessive vibration message and I could see the gimbal base had been displaced.
So, I sent the unit to DJI NL, they turned it around in less than 3 weeks, with a verdict to replace the gimbal mounting bracket, which they quoted at 83 cents and then subtract those very same 83 cents to the bill for a grand total of.... "0" Euros!
(...that includes UPS to and from the Netherlands, out of Portugal...)
The Mavic/gimbal are working perfectly.
Now, this is what I call service!
On-wards to the much-deserved positive survey...
MK
The little fella was OK (...boy, these Mavics are tough...), just had to swap 2 propellers but the gimbal can't take this kind of abuse.
From there on it would jitter intermittently in flight with an excessive vibration message and I could see the gimbal base had been displaced.
So, I sent the unit to DJI NL, they turned it around in less than 3 weeks, with a verdict to replace the gimbal mounting bracket, which they quoted at 83 cents and then subtract those very same 83 cents to the bill for a grand total of.... "0" Euros!
(...that includes UPS to and from the Netherlands, out of Portugal...)
The Mavic/gimbal are working perfectly.
Now, this is what I call service!
On-wards to the much-deserved positive survey...
MK
